Cancellation Policy

Thank you for your continued support for and patronage of our small business. Please note that we will require full settlement of the total amount invoiced in order to confirm your order for the agreed upon order date.

Should you wish to cancel an order that you have previously placed, and confirmed, you will need to let us know at least 3 days prior to the agreed upon order date; otherwise, the full invoiced amount paid will be deemed forfeited and cannot be refunded. Neither will we be able to reschedule the agreed upon order date, in the event of such short-notice cancellation.

Should you wish to place a new order for another date, you will need to place a separate order and pay the invoiced amount in full.

We hope that you appreciate that confirming your orders entails considerable preparation on our end, which is why we need to implement the above policy.